Returns & Refunds

💯 60-DAY MONEY-BACK GUARANTEE

Try Oradentum risk-free for 60 days

If you're not completely satisfied, get a full refund - no questions asked

Our Commitment to You

At Oradentum, we're confident in the quality and effectiveness of our oral health supplement. That's why we offer a comprehensive 60-day money-back guarantee. We want you to experience the benefits of Oradentum with complete peace of mind.

60-Day Money-Back Guarantee

How It Works

✅ Try for 60 days: Use Oradentum as directed for up to 60 days

✅ See the results: Experience improved oral health and fresher breath

✅ 100% satisfied or refunded: If not completely happy, get your money back

✅ Keep the bottles: No need to return unused product

What's Covered

  • All Oradentum products purchased from our official store
  • Single bottles and multi-bottle packages
  • Both used and unused products
  • Original purchase price and applicable taxes

Guarantee Timeline

60 days from purchase date: You have 60 full days from your purchase date to request a refund.

Example: If you purchased on January 1st, you have until March 1st to request your refund.

How to Request a Refund

1

Contact Us

Email returns@oradentum-try.com or call 1-800-XXX-XXXX with your order number

2

Get Confirmation

Receive return authorization and instructions within 24 hours

3

Get Refunded

Receive full refund within 5-10 business days after we process your return

Required Information

When requesting a refund, please provide:

  • Order number (found in your confirmation email)
  • Email address used for purchase
  • Reason for return (optional but helps us improve)
  • Preferred refund method

Return Shipping

Free Return Shipping

We provide prepaid return shipping labels for all returns within the United States. Simply print the label and drop off at any authorized carrier location.

Return Packaging

  • Use original packaging when possible
  • If original packaging unavailable, any secure box is fine
  • Include return authorization number on the package
  • Keep tracking information for your records

International Returns

International customers are responsible for return shipping costs. We recommend using a trackable shipping method and declaring the package as a "return" to avoid customs fees.

Refund Processing

Processing Time

  • • 1-2 business days: Return received and processed
  • • 3-5 business days: Refund issued to original payment method
  • • 5-10 business days: Refund appears in your account

Refund Methods

Refunds are processed using your original payment method:

  • Credit Cards: 3-5 business days to appear on statement
  • PayPal: 1-2 business days to PayPal account
  • Bank Transfer: 5-7 business days (if original method unavailable)

Special Circumstances

Damaged or Defective Products

If you receive a damaged or defective product, we'll replace it immediately at no charge. Simply contact us with photos of the issue, and we'll send a replacement via expedited shipping.

Wrong Product Shipped

If we ship the wrong product, we'll send the correct item immediately and provide a prepaid return label for the incorrect product. You won't be charged for any shipping costs.

Subscription Orders

Subscription orders can be paused, modified, or cancelled at any time. Individual shipments from subscriptions are also covered by our 60-day guarantee.

Frequently Asked Questions

Do I need to return the bottles to get a refund?

No, you can keep the bottles. We only require the return authorization process to verify your purchase.

Can I return opened bottles?

Absolutely! We encourage you to try Oradentum as directed. Opened bottles are fully covered by our guarantee.

What if I'm past the 60-day period?

While our standard guarantee is 60 days, contact us anyway. We may make exceptions for special circumstances.

Are shipping costs refunded?

Original shipping costs are refunded unless you used expedited shipping for convenience rather than necessity.

Contact Our Returns Team

Our dedicated returns team is here to make the process as smooth as possible:

Email: returns@oradentum-try.com

Phone: 1-800-XXX-XXXX

Hours: Monday-Friday 8 AM - 8 PM EST

Average Response Time: Within 2 hours

Weekend Support: Available via email

Our Promise

We stand behind Oradentum 100%. If you're not completely satisfied with your results, we'll refund your money without any hassle. Your satisfaction is our top priority.

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